ePROMs and ePREMs made powerful

Capture patient‑reported outcomes and experiences with digital questionnaires that auto‑score responses, update your EPR and give clinicians real‑time insight. Less admin, more time for care.

160% increased response • 25% time saving • 80% faster scoring

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Laptop and phone displaying patient health data dashboards with charts and input forms for tracking wellness.
New auto-scored on submissions
+160%
Completion vs paper

Trusted by Organistaions

Designed around patients.

Higher quality outcomes data starts with a better patient experience.

Many PROMs programmes struggle because questionnaires are difficult to complete, not because patients are unwilling to engage. Aire Innovate designs every questionnaire around the patient journey, making it quick and easy to complete on any device, with no account required.

  • Secure SMS or email invitations, with automated reminders
  • No login, no app, accessible on any device
  • Intelligent question logic, so patients only see what matters
  • Accessible, multi-language design built to WCAG 2.1 AA
Smartphone screen showing a health survey for Gemma Thompson about social and symptom management.
SMS delivery
Multi language
Automated scoring
>75%
Completion rate

Turn hours of scoring into seconds.

Stop manually calculating scores and start acting on them.

Aire Innovate automatically scores validated clinical questionnaires the moment a patient submits them. Thresholds, alerts and clinical rules are applied instantly, giving clinicians immediate access to meaningful results without manual administration.

Instead of downloading spreadsheets, checking scoring matrices or transferring information into other systems, clinicians receive structured, standardised results that are ready to support clinical decision making.

Laptop showing patient report dashboard and phone with Oxford Knee Score questionnaire filled for Charlie Clarke.
CHAQ
Oxford Knee Scoring
And many more
OHS Scoring
80%
time saving

Automatically update your EPR.

Patient feedback becomes part of the clinical record automatically.

Aire Innovate integrates directly with existing Electronic Patient Records and clinical systems using open standards including HL7, FHIR and REST APIs. PROM and PREM results are written directly into the patient's record, eliminating duplicate data entry and ensuring clinicians always have access to the latest information inside the systems they already use.

Laptop screen showing a patient record dashboard with clinical records, tasks, a chart, and BMI observations.
SystmOne
Meditech
EMIS Web
>75%
...and more

From responses to actionable insight.

Every completed questionnaire delivers insights that helps improve care.

Interactive dashboards provide immediate visibility of patient outcomes, service performance and population trends. Clinical teams can identify deteriorating patients earlier, monitor treatment effectiveness and understand which pathways deliver the greatest impact.

Operational leaders access real-time reporting without manual analysis, while commissioners can evidence outcomes with reliable, structured data.

  • Accelerate operations, with form completions triggering actions
  • Identify deteriorating patients earlier from live scores
  • Monitor treatment effectiveness across pathways
  • Evidence outcomes for commissioners with structured data
Laptop screen showing a demo app with a wheel heat map, outstanding tasks, and BMI observations data.
PROM completion rate
Average improvement score
Service comparison
Repsonse trend
Clinical insight
Clinical insight in real time

See how it fits your pathway

A 20-minute walkthrough on your specialty, your EPR, your PROMs.

Book a demo
The Leeds Teaching Hospital NHS Trust Logo

It has exceeded our expectations on a number of levels, including patient engagement and making better use of valuable clinical time.

Mark Simpson

Digital Innovation Lead

Built on the standards that connect the NHS.

Designed by experts who shaped NHS interoperability and built many of the standards they rely on today.

Innovate is built on decades of NHS digital architecture expertise. Our team helped develop many of the interoperability standards and national integration programmes used across health and care today, including HL7 FHIR, GP Connect and NHS Spine. Built on open standards and designed for NHS security, governance and clinical safety, you can deploy with confidence in even the most complex healthcare environments.

HL7 FHIR
HL7 v2
NHS Spine/PDS
MESH
SNOMED CT
ISO 27001
DCB0129
FHIR
HL7
REST APIs
HL7 FHIR
HL7 v2
NHS Spine/PDS
MESH
SNOMED CT
ISO 27001
DCB0129
FHIR
HL7
REST APIs

FAQs

Electronic Patient Reported Outcome Measures (ePROMs) enable patients to report how they feel before, during and after treatment using secure digital questionnaires. Unlike paper forms, ePROMs provide clinicians with real-time insights into symptoms, quality of life and treatment effectiveness, helping identify deteriorating patients earlier, monitor progress and improve clinical decision-making.

ePROMs measure a patient's health outcomes, such as pain, mobility or wellbeing, while ePREMs capture a patient's experience of receiving care, including communication, access and satisfaction. Together they provide a more complete picture of healthcare quality and support continuous service improvement.

Higher completion rates come from designing questionnaires around patients, not systems. Mobile-friendly forms, SMS and email invitations, intelligent question branching, multiple language options, accessible layouts and completing questionnaires without creating an account all help reduce patient burden and improve participation.

Aire Innovate automatically scores validated questionnaires with defined scoring algorithms, removing manual calculations for clinicians. The platform supports standardised PROMs and can rapidly configure additional validated questionnaires to meet individual NHS service requirements.

Yes. Aire Innovate uses open healthcare standards including HL7, FHIR and REST APIs to integrate with existing Electronic Patient Record systems. Questionnaire responses and scores can be written directly into the patient record, eliminating duplicate data entry and supporting existing clinical workflows.

Responses are scored instantly when submitted, with thresholds, alerts and clinical rules applied automatically. Clinicians receive meaningful results immediately without manually calculating scores or transferring data, allowing more time to focus on patient care.

Yes. Aire Innovate is used across acute, community, children's, mental health and integrated care services. Every questionnaire and workflow can be customised to reflect local clinical pathways, operational processes and reporting requirements.

Aire Innovate has been built specifically for health and care. The platform supports NHS interoperability standards including HL7 FHIR and HL7 v2, incorporates clinical safety and governance principles, and is designed to meet the security, audit and interoperability requirements expected by NHS organisations.

Because Aire Innovate is built on a configurable low-code platform, questionnaires, workflows and integrations can be delivered significantly faster than traditional software development. Existing validated questionnaires can often be configured rapidly while remaining fully aligned to local clinical practice.

Aire Innovate combines patient-centred questionnaire design, automated scoring, seamless EPR integration and real-time insights within a single configurable platform. Built by experts who helped shape many of the interoperability standards used across the NHS, it enables organisations to improve completion rates, reduce clinician workload and gain richer outcomes data to support better patient care.

Still have questions?

Every organisation is different. Book a personalised demonstration to see how Aire Innovate can support your services, workflows and EPR.

Book a demo