The real pain points around the use of digital systems in the NHS
A concise, insight-driven look at how poorly integrated, user-unfriendly digital systems are draining NHS capacity through manual workarounds—and what frontline teams say needs to change to fix it.
Read the report
This report contains the findings from HTN’s audience survey, commissioned by Aire Innovate, to understand what’s really frustrating frontline and IT staff about digital systems today, including:
- The biggest friction points staff face daily
- Where manual workarounds are still happening and why
- The priority areas digital system users say need urgent attention
- Approaches to address these challenges quickly
Read to gain insight directly from those using the systems every day and recommended actions.
